FAQ

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How long does installation take?

Most residential installations are completed in one to two days, depending on system size.

Can I monitor production from my phone?

Yes, the mobile app shows real-time and historical production once your gateway is paired.

What happens during a power outage?

Standard grid-tied systems shut off automatically for safety unless paired with battery backup.

Still have questions?

Check the Troubleshooting page or contact support.

Last updated on September 12, 2026
FAQ | Narcan Docs